340challconvert
Well-Known Member
I ordered the bumper fill in panel for my A66 vert to be delivered by FedEX.
I ordered the part from AMD and it was delivered to my door with the top of the tube cylinder holding the part ripped open. I saw the FedEx truck pull away as I went to the door to retrieve the delivery. Inside the tube, was the plastic bag and invoice and no part. Some one along the line in FedEx ripped open the container and stole the part. I filed a complaint with FedEx; they supposedly investigated and said they were not responsible.
I contacted AMD and told them what happened; they took my information and sent me a new bumper fill panel within a very reasonable time.
Lesson here; watch out for FedEx Services who charge top dollar for shipping then are unable to guarantee the item will not be stolen, and AMD is trustworthy and came through with the replacement part at no additional expense to me. CAVEAT EMPTOR
I ordered the part from AMD and it was delivered to my door with the top of the tube cylinder holding the part ripped open. I saw the FedEx truck pull away as I went to the door to retrieve the delivery. Inside the tube, was the plastic bag and invoice and no part. Some one along the line in FedEx ripped open the container and stole the part. I filed a complaint with FedEx; they supposedly investigated and said they were not responsible.